Shipping & Returns
SHIPPING POLICY
At Snuggle Munchkin, we strive to provide a seamless and reliable shipping experience for our valued customers. Once you place an order, our dedicated fulfillment team works diligently to ensure that your products are carefully packaged and dispatched within 1-2 business days. We offer both domestic and international shipping options to cater to customers worldwide. Our shipping rates are competitive and calculated based on the weight and destination of your order. We partner with trusted shipping carriers to deliver your packages safely and efficiently, providing tracking information so you can monitor the progress of your shipment. Please note that shipping times may vary depending on the destination, but we make every effort to deliver your order promptly. In the unlikely event of any shipping delays or issues, we will communicate with you promptly to keep you informed and address any concerns. Your satisfaction is our priority, and we are dedicated to making sure your Snuggle Munchkin products arrive in perfect condition and in a timely manner.
RETURN & EXCHANGE POLICY
At Snuggle Munchkin, we want you to be completely satisfied with your purchase. If, for any reason, you are not entirely happy with your order, we offer a hassle-free return and exchange policy. Should you wish to return or exchange a product, please contact our friendly customer care team within 14 days of receiving your order. We kindly request that items be returned in their original, unused condition with all tags and packaging intact. Once we receive your returned items, our team will carefully inspect them to ensure they meet our return criteria. Upon approval, we will initiate a refund or process the exchange promptly. Refunds will be issued in the original form of payment, while exchanges will be facilitated based on product availability. Please note that shipping costs for returns or exchanges are the responsibility of the customer, unless the items received were damaged or defective. We take pride in delivering high-quality products, but in the rare event of a defective item, we will gladly cover the return shipping costs. Our goal is to make the return and exchange process as smooth as possible, ensuring your complete satisfaction with your Snuggle Munchkin purchase.